BSCOM/450
Negotiation, Mediation, and Diplomacy
Course level: Undergraduate
Christine O.
BSA
Need help enrolling in a single course? Call 866-354-1800 or schedule a call.
Format
Online
Course length
5 weeks
Cost per credit
$426
Total credits
3 credits
Resource fees
$180
Estimated course cost
$1,458
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Start date
Nov 17, 2026 to Dec 21, 2026
Enroll by 6 PM Phoenix: Nov 12, 2026
46867733
Start date
Jan 05, 2027 to Feb 08, 2027
Enroll by 6 PM Phoenix: Dec 31, 2026
46876343
Start date
Feb 09, 2027 to Mar 15, 2027
Enroll by 6 PM Phoenix: Feb 04, 2027
46886537
Start date
Mar 16, 2027 to Apr 19, 2027
Enroll by 6 PM Phoenix: Mar 11, 2027
50904692
Start date
Apr 20, 2027 to May 24, 2027
Enroll by 6 PM Phoenix: Apr 15, 2027
50904724
Note
Take this course on its own, or as part of a degree or certificate program.
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Format details
Online classes, always on, 24/7/365
Go to class any time of the day or night. If you have questions, call 866-354-1800 to speak with an Enrollment Representative.
Conflict and disagreements happen in every organization. This course examines conflict management and mediation strategies for a variety of situations that can be used to defuse tension and promote collaboration and compromise. Topics include communication law, negotiation, and diplomacy.
Required materials
The materials required for this course are covered in your resource fees.
Earn these career-relevant skills in weeks, not years.
Customer Service
Evaluate mediation strategies.
Consulting & Advocacy
Evaluate diplomatic skills used to negotiate.
Conflict Management
Recommend conflict management techniques to defuse and resolve conflicts within various contexts.