MKT/711
Marketing and Managing the Customer Relationship

Course level: Doctorate Courses

Christine O.

BSA

Need help enrolling in a single course? Call 866-354-1800 or schedule a call.
Format
Online
Course length
8 weeks
Cost per credit
$867
Total credits
3 credits
Resource fees
$215
Estimated course cost
$2,816
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Start date
Dec 08, 2026 to Feb 15, 2027
Enroll by 6 PM Phoenix: Dec 03, 2026
46874737
Start date
Jan 19, 2027 to Mar 15, 2027
Enroll by 6 PM Phoenix: Jan 14, 2027
46883569
Start date
Feb 16, 2027 to Apr 12, 2027
Enroll by 6 PM Phoenix: Feb 11, 2027
46892817
Start date
Mar 23, 2027 to May 17, 2027
Enroll by 6 PM Phoenix: Mar 18, 2027
50939952
Start date
Apr 20, 2027 to Jun 14, 2027
Enroll by 6 PM Phoenix: Apr 15, 2027
50940000
Note
Take this course on its own, or as part of a degree or certificate program.
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Format details

Online classes, always on, 24/7/365

Go to class any time of the day or night. If you have questions, call 866-354-1800 to speak with an Enrollment Representative.

In this course, students develop models for economically viable businesses using both traditional tools and technology as marketing enablers. Topics include evaluating and summarizing the economic and societal factors, including ethics, that contribute to the success of a marketing strategy in a competitive environment. Outcomes include developing a strategic marketing plan and creating solutions and recommendations for global and entrepreneurial business marketing.

Prerequisites

This doctorate level course requires proof of completion of a Master's degree. Be prepared to provide documentation during the checkout process.

Required materials

The materials required for this course are covered in your resource fees.

Earn these career-relevant skills in weeks, not years.

Digital Marketing

Design an integrated marketing plan that includes current communication technologies, such as digital and social media tools, for products and services marketed by corporations, entrepreneurship, and small businesses.

Ethics in Marketing

Apply ethical principles when designing a marketing plan that includes products or services and their promotion, pricing, distribution, and sales strategies.

Competitive Analysis

Analyze industry trends, technological changes, and customer preferences to construct a competitive landscape and identify market segments where the company has distinct and sustainable competitive advantages.